Divi SupremeDivi Supreme
May 25

News Ticker site crash

Before migrating to Divi 5, I tried to remove all Divi Surpreme Pro modules, etc. listed as problematic in the Divi 5 migrator tool (examples: Team Box, Animated Text, etc). I'm pretty sure I deleted everything it wanted me to. But when I migrated, my staging site is blank white unless I deactivate Divi Supreme Pro plugin. I don't know if it's relevant, but the one thing I couldn't find that the migrator mentioned was a news-ticker. I don't think it's a feature of your plugin, right? I've searched everywhere I can think of for it. The migrator tool says it's on the home page. It doesn't appear to be there. I inspected the page in my browser and did a search for it that way but again couldn't find it. I suspect that one specifically is causing the issue with the entire plugin. Is there a better way I can search for the news ticker--either on the live site (wayflowhub.com) or the staging site I'm working on? The migrator tool also mentions that it couldn't migrate a plugin called addons-for-divi. But I don't have a plugin called that. I wondered if it could be a feature inside of your plugin possibly. Could you confirm? Regardless, how can I troubleshoot the Divi Supreme Pro plugin so I can start beta testing it?
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May 26, 2025

Thank you for confirming re the ticker, etc. I uploaded the Supreme Pro plugin that I downloaded from the beta link you sent me. But I just unzipped it and realized it has files for both divi 4 and divi 5 in it. I just uploaded the entire zip file. Is that the right way to do it? Or did I mess something up.

May 27, 2025

Cheri Lasota: I've replied to your email, please check.

May 26, 2025

Hi Cheri, Good day to you, We indeed don't have a Ticker module or any plugin named "addons-for-divi", and it would be best to reach out to Elegant Themes regarding this. > But when I migrated, my staging site is blank white unless I deactivate Divi Supreme Pro plugin. Regarding this issue, it's indeed very strange, may I know If you're using the Divi 5 beta of Divi Supreme Pro on your site? To further assist on this, please send us an email at support@divisupreme.com Thanks!